Privacy Policy

MTProxy Privacy Policy

Effective date: June 28, 2026

This Privacy Policy explains what data may be processed when you use the proto-mt.com website, the MTProxy application and related services, collectively referred to as the “Service”.

The Service provides users with access to proxy servers and connection settings for supported applications. This Policy applies to the website, application, technical infrastructure, contact forms, diagnostics, analytics and other features related to the Service.

The operator of the Service is Lagom Products LLC.

For privacy-related questions, please contact us at mtproto.team@gmail.com.

1. Data We May Process

We aim to process only the minimum amount of data necessary to operate the Service, diagnose errors, protect the infrastructure and improve connection quality.

1.1. Technical Data

When you connect to the Service, we may temporarily process:

  • IP address;
  • date and time of connection;
  • selected or automatically assigned proxy server;
  • technical connection parameters;
  • device type;
  • device model;
  • operating system and version;
  • device or browser language;
  • approximate country or region based on technical data.

Your IP address may be used to establish the connection, prevent abuse, diagnose issues, protect the server infrastructure and ensure stable operation of the Service.

1.2. Service Usage Data

We may process anonymized or pseudonymized data about how the Service works, including:

  • app launches;
  • server selection;
  • connection attempts;
  • successful or failed connections;
  • session duration;
  • errors, crashes and diagnostic events;
  • interactions with core app screens.

This data helps us understand whether the Service works reliably, which servers may be overloaded, where errors occur and which features need improvement.

1.3. Website Data

When you visit proto-mt.com, technical data necessary for the proper operation of the website may be processed, including:

  • IP address;
  • browser data;
  • device type;
  • date and time of visit;
  • visited pages;
  • server logs;
  • cookies and similar technologies, where used.

Cookies may be used for proper website operation, saving technical settings, website analytics and protection against abuse.

1.4. Contact Data

If you voluntarily contact support or send us an email, we may process:

  • email address;
  • name or nickname, if provided by you;
  • message content;
  • technical data necessary to process your request.

We do not require unnecessary personal data for ordinary use of the Service.

2. Data We Do Not Collect

We do not store the content of chats, messages, calls, files or other data transmitted inside third-party applications.

We do not read users’ private messages and do not have access to the content of communications in Telegram or other applications.

We do not sell users’ personal data to third parties.

We do not use the Service to secretly collect the content of user traffic.

3. Purposes of Processing

Data may be used for the following purposes:

  • operating the Service;
  • providing access to proxy servers;
  • maintaining connection stability;
  • diagnosing errors and crashes;
  • preventing abuse, attacks, spam and excessive load;
  • improving the interface and Service quality;
  • analyzing website and app performance;
  • processing support requests;
  • complying with legal obligations, where applicable;
  • protecting the rights, legitimate interests and safety of Lagom Products LLC, users and third parties.

4. Legal Bases for Processing

Depending on the user’s jurisdiction and applicable law, data may be processed on the following legal bases:

  • user consent;
  • performance of the user agreement;
  • legitimate interests of the Operator, including security, abuse prevention and Service improvement;
  • compliance with legal obligations;
  • necessity to process a user’s support request.

Where applicable law requires separate consent for cookies, analytics or other technologies, such consent may be requested separately.

5. Third-Party Services

To operate the website, application and technical infrastructure, we may use third-party service providers, including:

  • hosting providers;
  • cloud infrastructure providers;
  • diagnostics and monitoring tools;
  • analytics services;
  • crash-reporting and error-processing tools;
  • app stores, if the application is distributed through Google Play, the App Store or other platforms.

Third-party services may process certain technical data under their own terms and privacy policies.

6. Cookies and Similar Technologies

The proto-mt.com website may use cookies and similar technologies for:

  • proper website operation;
  • saving technical settings;
  • website analytics;
  • protection against abuse;
  • diagnostics of technical issues.

You may disable cookies in your browser settings. Some website features may not work properly if cookies are disabled.

7. Data Retention

We retain data only for as long as necessary for the purposes described in this Policy, unless a longer period is required by law.

Diagnostic and analytics data may be stored in anonymized or aggregated form.

Contact data submitted to support is stored for the period required to process the request and for a reasonable period after the request is closed.

After the purposes of processing are fulfilled, data is deleted, anonymized or aggregated.

8. Data Sharing

We may share data with third parties only when necessary for:

  • operating the Service;
  • hosting and maintaining the infrastructure;
  • analytics and diagnostics;
  • processing user requests;
  • compliance with legal obligations;
  • protecting the rights, safety and legitimate interests of Lagom Products LLC, users or third parties.

Data may be transferred outside the user’s country where necessary for the operation of the Service or for the use of third-party providers. In such cases, we apply reasonable data protection measures.

9. Data Security

We apply technical and organizational measures to protect data against:

  • unauthorized access;
  • loss;
  • alteration;
  • unlawful disclosure;
  • abuse;
  • technical failures.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure. We use reasonable security measures appropriate to the nature of the Service and the data processed.

10. User Rights

Depending on applicable law, users may have the right to:

  • request access to their data;
  • request correction of inaccurate data;
  • request deletion of data;
  • restrict processing;
  • object to processing;
  • withdraw consent where processing is based on consent;
  • request data portability;
  • lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at mtproto.team@gmail.com.

11. Children

The Service is not intended for use by children below the age at which they may legally consent to personal data processing in their jurisdiction.

If we become aware that a child’s data has been collected without the required consent of a legal representative, we will take reasonable steps to delete such data.

12. Free Service

The Service is provided free of charge.

At the time this Policy is published, the Service does not include paid plans, subscriptions, in-app purchases or mandatory payments for core features.

If the terms of Service provision change in the future, relevant information will be published on proto-mt.com or in the application.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will be published on proto-mt.com.

Continued use of the Service after the updated version is published means that the user accepts the updated Policy, unless otherwise required by applicable law.

14. Contact

Operator: Lagom Products LLC
Email: mtproto.team@gmail.com
Website: proto-mt.com